door-knocking-door-to-door-sales-feature
Victorians will be glad to see the backs of door-to-door solar sales as the practice is banned. Image: Canva.
  • Government and industry jointly worked on the ban, which takes effect today
  • The announcement came in May this year
  • A $1M penalty also exists for wrongfully disconnected users

Solar power continues to be a hot commodity, and it isn’t just the savvy homeowner trying to cash in.

Back in March this year, the Victorian Government issued a warning to solar installers by announcing it has boosted the number of specialised solar safety inspectors.

More Licensed Electrical Inspectors (LEIs) will reduce the amount of time it takes to get solar panels operating, according to the state government.

Under 2019 Electrical Safety Regulations, all new solar installations in Victoria must be inspected by an LEI before being switched on.

Later in May, the Victorian government again cautioned the industry, reminding businesses that those installers providing misleading and aggressive sales tactics will face the music after a solar energy equipment supplier was fined over $3 million following a visit to the Federal Court.

The ban

Back in May, a total ban on door-to-door sales across all Solar Victoria programs was announced. Additionally, a penalty of up to $1 million will apply to energy retailers who wrongfully disconnect vulnerable users.

Today, that ban comes into force.

Victoria’s government said the ban will not affect consumer access to solar systems. Proof positive was that even through Covid lockdowns, where door-knocking bans have been in place, sales continued.

“Industry has worked with us on this ban and has already proven highly adaptable, continuing to grow without the need for this kind selling tactic,” said Minister for Solar Homes Lily D’Ambrosio.

Solar Victoria engaged with peak bodies and retailers on the new policy, with industry supporting the ban, providing four months notice before it came into place.

Ms D’Ambrosio added that “if installers or retailers fail to meet expected standards, we will not hesitate to remove them from the program. Our standards are high, and our message is tough, and we don’t apologise for this.”

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